Enjoy hassle-free shopping and meal ordering through our new and improved GEMPC E-Commerce platform. Here’s how you can make the most out of your digital member experience.

Step-by-Step Guide for Canteen Ordering

1. Log in to your Member Account
   • Go to the GEMPC website and enter your login credentials.
   • Once logged in, you'll be directed to your personal dashboard.

2. Click “Visit Website” from Your Dashboard
   • This will take you to the GEMPC homepage.
   • From there, click the EAT tab to access the online canteen.

3. Browse the Menu
   • Choose from categories like Breakfast, Lunch, Snacks, and Drinks.
   • Click on a meal to view more details, then select quantity and Add to Cart.

4. View Your Cart
   • Click View Cart to review your orders.
   • Adjust quantities, remove items, or enter a gift certificate or discount code.
   • You may also write special instructions (e.g., “no onions,” “add extra sauce”).

5. Proceed to Checkout
   • Review your name, contact info, and enter any additional instructions.
   • Select your Pick-up Location from the list:
     • GEMPC Canteen
     • GEMPC Building
     • GMA Annex Basement 1
     • GMA Network Center Basement 1 Guard
     • Your Home or Office Address

6. Select Payment Method
   • Choose between Cash on Delivery or Payroll Deduction.

7. Place Your Order
   • Click Place Order. A confirmation will appear on the screen.
   • You’ll also receive an order confirmation email.

8. Track Your Order
   • Go back to your dashboard and click My Orders to view your order status.
   • Order status will update as it progresses:
     • Pending → Confirmed → Preparing → Delivered → Order Received

Added Feature: You can now message the Canteen Service admin directly by opening your order. This helps if you have questions, changes, or delivery concerns.

Step-by-Step Guide for Grocery Ordering

1. Log in to Your Member Account
   • Use your GEMPC credentials to access your member dashboard.

2. Click “Visit Website” and Select the SHOP Tab
   • On the homepage, go to SHOP to enter the grocery store.

3. Search for Items
   You can:
   • Browse by category (e.g., Snacks, Beverages, Pantry Staples)
   • Use the search bar to look for a specific item
   • Scroll through the full product list

4. Add Items to Your Cart
   • Click on a product, select the quantity, and click Add to Cart.

5. View Your Cart and Edit
   • Click View Cart to see all selected items.
   • Increase or decrease quantities, remove items, and input any discount codes.
   • You can also click Continue Shopping to go back and add more products.

6. Proceed to Checkout
   • Confirm your name, contact info, and fill in any instructions in the "Additional Info" box.

7. Select Delivery or Pick-up Location
   Choose from:
   • GEMPC Canteen
   • GEMPC Building
   • GMA Annex Basement 1
   • GMA Network Center Basement 1 Guard
   • Your Home or Office Address

8. Choose Payment Option
   • Select Cash on Delivery or Payroll Deduction.

9. Finalize Your Order
   • Click Place Order.
   • You’ll get an on-screen confirmation and an email with your order summary.

10. Track Your Order

• Go to My Orders in your dashboard to monitor the status of your grocery order.
• Order status will also follow this sequence:
  • Pending → Confirmed → Preparing → Delivered → Order Received

Added Feature: You can also send a direct message to the Grocery admin by opening or viewing your specific order. Use this for follow-ups, clarifications, or special requests.

Helpful Tips:

• Always double-check your contact information and pick-up location before checking out.
• Use discount codes or gift certificates when available.
• Keep your email updated to receive order notifications.
• Monitor your order progress under My Orders for real-time updates.